AGENCY CHAT SERVICES
WHITE LABEL INBOX OPERATIONS FOR MANAGEMENT AGENCIES
WE RUN YOUR
CHATTING.
YOU KEEP
YOUR AGENCY.
Agency Chat Services manages the inbox for OFM agencies: trained human chatters on rostered shifts across all twenty-four hours, working inside your own Infloww.
You keep the traffic, the content and your creators.
ONE ACCOUNT. ONE WEEK. NO COST, NO RISK, NOTHING TO SIGN.
WHAT THE SERVICE COVERS
ALL OF IT
✓
24/7 Chatting
✓
Mass messaging and PPV
✓
Highly trained chat team members
✓
Supervision that holds the standard
✓
Managed to maximise revenue
MANAGING A CREATOR’S INBOX
IS A FULL-TIME JOB. IT’S OURS.
A TYPICAL DAY, RUN IN-HOUSE
■ HOURS WITH SOMEONE CHATTING
FAST FIRST RESPONSES
✕
NOTHING LEFT UNANSWERED
✕
SENDS GO OUT ON TIME
✕
REVENUE MAXIMISED EVERY HOUR
✕
THE SAME DAY, RUN BY ACS.
■ EVERY HOUR ROSTERED, STAFFED AND ACCOUNTED FOR
FAST FIRST RESPONSES
✓
NOTHING LEFT UNANSWERED
✓
SENDS GO OUT ON TIME
✓
REVENUE MAXIMISED EVERY HOUR
✓
DIRECTIONAL — NOT ACCOUNT DATA
01
SELF-ASSESSMENT
DO ANY OF THESE
SOUND FAMILIAR?
A quick review of your own operation. Tick anything that is true today. Nothing is submitted.
Nothing ticked — your chatting is running well, and to one standard. If that changes, or you would rather it was not your job to keep it that way, we are here.
02
HOW IT WORKS
WE TAKE THE INBOX.
YOU KEEP THE AGENCY.
Four steps, in order.
01
ONBOARDING
YOU BRIEF US ONCE
We learn about your agency, the accounts we will be managing, how each creator is positioned, and what is off-limits. You leave this stage knowing exactly how working with ACS will run.
02
ACCESS
INSIDE YOUR OWN INFLOWW
Add our team to your Infloww and set their permissions. No creator logins change hands, and access stays yours to revoke.
03
RUNNING THE INBOX
TRAINED HUMANS, FIXED SHIFTS
Conversations, mass messaging and PPV, covered across all twenty-four hours to one standard, so the account runs the same way from one shift to the next.
04
STANDARDS AND REVENUE
MANAGED WEEKLY BY US
Chatters are reviewed weekly against the account they work on and are managed to maximise revenue while maintaining standards. The activity stays visible in your own reporting.
WHAT STAYS YOURS
Traffic. Content. Recruiting creators. The creator relationship in full — you signed them, you keep them, and we never speak to them.
WHO SEES US
Nobody. No logins change hands, nothing leaves the platform, and non-solicitation is written into the agreement.
03
THE STANDARDS YOU CAN HOLD US TO
EVERY SHIFT,
SAME STANDARD.
Fans get an answer while the conversation is still live.
Chatting covered 24/7, absence cover included.
The same standard carries from one shift to the next.
Escalation reaches a manager inside the same shift.
Every chatter reviewed against the account they work.
04
PRICING
ONE NUMBER, NO OTHERS
20%
OF NET REVENUE HANDLED.
*NET = WHAT REMAINS AFTER THE PLATFORM’S 20% FEE
WHAT THE FEE APPLIES TO
Revenue earned through the inbox: conversations, mass messages, PPV and tips.
WHAT IT DOES NOT APPLY TO
Subscriptions, live streams and on-page revenue.
One fee, charged on what the inbox earns. We invoice nothing else, and we invoice nothing before revenue exists.
WE EARN WHEN THE INBOX EARNS. NOT BEFORE.
WHAT IS NOT IN THE AGREEMENT
WORK IT OUT ON YOUR OWN NUMBERS
ILLUSTRATION ONLY, NOT A FORECAST
05
QUESTIONS
DIRECT ANSWERS.
06
THE FREE WEEK
START HERE
You pick the account. We staff it for seven days inside your Infloww, and you watch the work happen. At the end, you decide with a week of evidence rather than a pitch.
01
COVER ON EVERY SHIFT, ALL SEVEN DAYS
Every rostered hour of the week is staffed by a trained human chatter — nights and weekends included. No automated replies and no hours left unattended.
02
METRICS YOU CAN TRACK YOURSELF
Response times, send volume and conversation activity all sit in your own Infloww, live, for you to check whenever you like. We report against the standards above; you never have to take our word for any of it.
03
FULL CONTROL, THROUGHOUT
You set the permissions, keep the creator relationships, and can pause or end it at any time. The week shows you exactly what working with us is like, while nothing about your control changes.
* ON REVENUE CLAIMS
From experience, every account behaves differently, so we will not quote expected revenue or show you figures from accounts that aren’t yours. What we guarantee are our inputs — cover, standards and supervision — and from there we work with you to get the best result the account can produce.
WORK WITH ACS.
A short form covering how your chatting is handled today and the scale of the operation. This is enough to start.
We reply by whichever method you prefer, within one working day — with the next steps for a free week on one account or to arrange a conversation.
WHAT HAPPENS NEXT
01
We will reply within one working day via the contact method you requested.
02
For the free week, choose one account, add us to your Infloww, and agree on a start date.
03
The free week runs. At the end, the decision is yours to continue.
No cost, no risk, nothing to sign.